Quick Start Guide

Welcome to the Quick Start Guide. This guide was developed to help our customers get started quickly and with ease. This guide will contain the basic information to your web hosting account.

Ensuring domain is active

If you purchased a domain name through our service at the time of sign up, your domain name is already pointing to our servers, and no changes are needed. However, if you are a transfer customer, then please ensure that your domain name is pointing to the nameservers in your welcome email.

Note: Please allow for up to 24-48 hours, in some cases up to 72 hours for the domain name to resolve. Once this period has passed, your domain will be fully working with our services.

Accessing cPanel

To access cPanel, use one of the following url's.

  • http://server2.fusioncroc.com:2082 (Non-Secure version)
  • https://server2.fusioncroc.com:2083 (Secure version)

Accessing FTP to Upload/Download Files

To upload your files via FTP, you will need the following information to access the FTP:

Hostname/IP: ftp.yourdomain.com or servername.fusioncroc.com
Username: the same as your cPanel username
Password: the same as your cPanel password
Directory to Upload: /home/username/public_html

Note: Please make sure that when trying to access the FTP via the servername.fusioncroc.com hostname, that you are replacing servername with YOUR server name, this information can be found in the welcome e-mail and also change username to your user.

Creating E-mail Accounts

In order to create your e-mail accounts, you will need to access cPanel ( https://yourdomain.com:2083 ) or ( http://yourdomain.com:2082 )

Mail Server Information for E-mail Clients

Incoming Mail Server: mail.yourdomain.com
Outgoing Mail Server: mail.yourdomain.com
Username: username@yourdomainhere.com
Password: As set by you in the Control Panel Port: 25 But if your ISP block's port 25 for outbound use you can use port 26.

Server Paths & Other Information

  • Perl Path: #!/usr/bin/perl
  • Sendmail: /usr/lib/sendmail
  • Date: /bin/date
  • CGI-bin Path: /home/username/public_html/cgi-bin
  • Root Path: /home/username
  • Absolute Path (main path): /home/username/public_html
    Same as your "www" directory

    If you require any more assistance, please contact support by clicking here.

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